877.222.4542 814.454.4898 Locations

Our Office

50 Main St.
Batavia, NY 14020

Phone

585-343-2282
585-343-2282

Fax

585-343-2367

Our Hours

Sunday: Closed
Monday: 8:00 a.m. - 5:00 p.m.
Tuesday: 8:00 a.m. - 5:00 p.m.
Wednesday; 8:00 a.m. - 5:00 p.m.
Thursday: 8:00 a.m. - 5:00 p.m.
Friday: 8:00 a.m. - 5:00 p.m.
Saturday: Closed

Extended hours available by appointment

Our Agency

Since 1969, Great Lakes Insurance has committed to giving businesses and families peace of mind through the best possible coverage at the lowest price available. No risk is too challenging as we represent over 100 carriers both on the national and regional level. This allows us to serve our clients with highly specialized types of insurance while receiving the best rate on the market. Great Lakes Insurance has 70+ licensed professionals on staff combining for well over 100 years of experience – all committed to providing top-level service to our more than 20,000 clients across the nation.

Founded in 1867 by Sidney A. Sherwin, The Sherwin Agency is one of the oldest Insurance Agencies in N.Y. State. In 1991, the Agency was purchased by Stephen M. Hawley and merged with Great Lakes Insurance Services Group in Spring 2020.


  • Acuity Insurance
  • Adirondack Insurance
  • Aegis Specialty Insurance
  • AIG
  • Allegany Insurance Group
  • Allen J Flood
  • Allianz
  • Allstate
  • American Bankers Association
  • American Collectors Insurance
  • AmeriSafe
  • AmTrust Financial
  • Applied Underwriters
  • ASI Progressive
  • Bristol West
  • Chautauqua Patrons
  • Chubb Insurance
  • CNA
  • CNA Surety
  • Colony Specialty
  • Condon Skelly
  • Dairyland Insurance
  • Dryden Mutual Insurance Co.
  • Encompass Insurance
  • Encova Insurance
  • Equine Insurance
  • Equitrust
  • Erie & Niagara
  • Erie Insurance
  • Farmers & Mechanics Mutual Insurance Co.
  • Farmers Fire
  • Farmers of Marble
  • Finger Lakes F&C Co.
  • Foremost
  • Franklin Flood (NFS)
  • Genesee Patrons
  • GNY Insurance Companies
  • Grange Insurance
  • Great West
  • Guide One
  • Hagerty
  • Hanover Fire Casualty
  • Hanover Insurance
  • Hartford
  • Hartford Mutual Insurance
  • J.C. Taylor Insurance
  • John Hancock
  • K&K Insurance
  • Kansas City Life
  • Kemper
  • Lackawanna Insurance Group
  • Liberty Mutual
  • Lititz Mutual Insurance
  • Livingston Mutual
  • Markel
  • Merchants Insurance
  • Mercury Insurance
  • Middleoak
  • Millers Mutual
  • Millville Insurance Company
  • MSA Group
  • Mutual of Omaha
  • National Benefit Life Insurance
  • National Flood Insurance Program
  • National General Insurance
  • National Integrity
  • New York Central Mutual Insurance
  • New York State Insurance Fund
  • New York State Workers Compensation Alliance
  • NJM Insurance
  • North Country Insurance Co.
  • Ontario
  • Pennsylvania Lumbermens Mutual
  • Philadelphia Contributionship
  • Philadelphia Insurance Companies
  • Preferred Mutual
  • Principal Financial Group
  • Progressive
  • Protective Insurance
  • Safeco
  • Shelterpoint
  • Sterling Insurance Company Limited
  • Symetra
  • Tokio Marine Group
  • Tower Insurance Group
  • Travelers Insurance
  • Trident
  • University Property Casualty
  • Utica National
  • Wayne Cooperative Insurance Co.
  • Wright Flood Insurance

Our Team

Stephen Hawley

Senior Account Executive

Margie Chaddock

Customer Service Rep, Office Manager

Brooks Hawley

Customer Service Rep

Jeanne Palmer

Customer Service Rep

Jim Czaja

Customer Service Rep

Margie Chaddock

Customer Service Rep, Office Manager

Michayla Kovaleski

Customer Service Rep

Patty Kent

Customer Service Rep

Our Locations

Great Lakes Insurance (Home Office)

1128 State Street
Erie, PA 16501
877-AAA-GLIA
814-456-0498
877-AAA-GLIA
814-456-0498

Warren Office (formerly Nesmith Insurance Agency)

215 Pennsylvania Ave East
Warren, PA 16365
888-640-7144
814-726-2630
888-640-7144
814-726-2630

East Lake Office

2404 East Lake Road
Erie, PA 16511
814-459-4380
814-459-4380

Youngsville Office (formerly Linda Phillips Insurance Agency)

211 East Main Street
Youngsville, PA 16371
814-563-9029
814-563-9029

Clymer Office (formerly The Deuink Agency)

562 Clymer Sherman Road
Clymer, NY 14724
800-892-4454
716-355-2515
800-892-4454
716-355-2515

Hamburg Office (formerly The D.R. Johnson Agency)

6127 South Park Avenue
Hamburg, NY 14075
716-312-0205
716-312-0205

Frewsburg Office (Gray Insurance Agency}

2 Center Street
Frewsburg, NY 14738
716-569-4311
716-569-4311

Springville Office (formerly Fornes Agency)

268 E Main Street
Springville, NY 14141
716-592-4813
716-592-4813

West Seneca Office (formerly Burke & Byrne & Associates Inc.)

3626 Seneca St.
West Seneca, NY 14224
716-608-1100
716-608-1100

West Seneca Office (formerly James Cornwell Agency Ltd.)

3626 Seneca St.
West Seneca, NY 14224
716-608-1100
716-608-1100

Randolph Office (formerly Gary Brown Agency)

147 Main Street
Randolph, NY 14722
716-358-3744
716-358-3744

Salamanca Office (formerly Gary Brown Agency)

100 Main Street
Salamanca, NY 14779
716-945-3744
716-945-3744

North Hills Office

9401 Mcknight Road, Suite 303B
Pittsburgh, PA 15237
877-222-4542
412-487-1780
877-222-4542
412-487-1780

Greensburg Office

One Northgate Square, Suite 211
Greensburg, PA 15601
724-858-1453
724-858-1453

Contact Great Lakes Insurance Services Group Today!